If you want
your clients or the media to understand how your company works, its best that you
do so in the form of public relations. What
you do not need is the media’s interpretation of your company to your clients. If you find yourself in this situation more than
likely, you are involved in some type of publicity. Whether this is good or bad
information is not up to you. In order for a company to take control of its reputation,
a company must make sure they research, plan, perform, communicate, and gain public
interest through strategic yet deliberate activity (Camden, 2008). This is the concept of public relations
briefly. It is not a one-way channel of communication
such as with publicity, but rather a purposeful method to gain customers trust in
a brand or a motto itself.
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